{
  "method": {
    "data": "invented educational handoffs, not customer observations",
    "executed_on": "2026-10-17",
    "timezone": "Europe/Oslo",
    "coverage": "Monday-Friday 09:00-17:00; no holidays",
    "decision_target_minutes": 30,
    "sales_touch_target_minutes": 60,
    "clock_origin": "handoff_ready_at; owner changes do not reset",
    "target_boundary": "at or before target counts as met",
    "limitations": "No live CRM, holiday calendar, outcome benchmark, event ingestion, persistence or concurrency test"
  },
  "inputs": [
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": "2026-10-19T09:10",
      "first_sales_touch_at": "2026-10-19T09:35",
      "as_of": "2026-10-19T10:30",
      "id": "H01",
      "case": "Ordinary accepted handoff"
    },
    {
      "handoff_ready_at": "2026-10-23T16:50",
      "accepted_at": "2026-10-26T09:10",
      "first_sales_touch_at": "2026-10-26T09:35",
      "as_of": "2026-10-26T10:30",
      "id": "H02",
      "case": "Friday handoff, Monday action across DST change"
    },
    {
      "handoff_ready_at": "2026-10-19T17:20",
      "accepted_at": "2026-10-20T09:15",
      "first_sales_touch_at": "2026-10-20T09:50",
      "as_of": "2026-10-20T10:30",
      "id": "H03",
      "case": "After-hours handoff"
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": "2026-10-19T09:05",
      "first_sales_touch_at": null,
      "as_of": "2026-10-19T10:30",
      "id": "H04",
      "case": "Accepted but no sales touch"
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": null,
      "first_sales_touch_at": null,
      "as_of": "2026-10-19T10:30",
      "id": "H05",
      "case": "Valid timing rejection",
      "rejected_at": "2026-10-19T09:20",
      "reason": "timing",
      "rejection_note": "Invented prospect asks to revisit in November",
      "review_on": "2026-11-02"
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": null,
      "first_sales_touch_at": null,
      "as_of": "2026-10-19T10:30",
      "id": "H06",
      "case": "Incomplete rejection remains pending",
      "rejected_at": "2026-10-19T09:20",
      "reason": null,
      "rejection_note": null
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": "2026-10-19T09:45",
      "first_sales_touch_at": "2026-10-19T10:10",
      "as_of": "2026-10-19T10:30",
      "id": "H07",
      "case": "Late acceptance and late sales touch"
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": "2026-10-19T09:40",
      "first_sales_touch_at": "2026-10-19T09:55",
      "as_of": "2026-10-19T10:30",
      "id": "H08",
      "case": "Owner change does not restart either clock",
      "owner_changed_at": "2026-10-19T09:25"
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": "2026-10-19T09:10",
      "first_sales_touch_at": null,
      "as_of": "2026-10-19T10:30",
      "id": "H09",
      "case": "Automatic receipt does not count as a sales touch",
      "automatic_receipt_at": "2026-10-19T09:01"
    },
    {
      "handoff_ready_at": "2026-10-19T09:00",
      "accepted_at": "2026-10-19T09:10",
      "first_sales_touch_at": "2026-10-19T10:00",
      "as_of": "2026-10-19T10:30",
      "id": "H10",
      "case": "Sales touch exactly at the target"
    }
  ],
  "results": [
    {
      "id": "H01",
      "disposition": "accepted",
      "decision_minutes": 10,
      "decision_status": "met",
      "sales_touch_minutes": 35,
      "sales_touch_status": "met",
      "elapsed_minutes_to_sales_touch": 35
    },
    {
      "id": "H02",
      "disposition": "accepted",
      "decision_minutes": 20,
      "decision_status": "met",
      "sales_touch_minutes": 45,
      "sales_touch_status": "met",
      "elapsed_minutes_to_sales_touch": 3945
    },
    {
      "id": "H03",
      "disposition": "accepted",
      "decision_minutes": 15,
      "decision_status": "met",
      "sales_touch_minutes": 50,
      "sales_touch_status": "met",
      "elapsed_minutes_to_sales_touch": 990
    },
    {
      "id": "H04",
      "disposition": "accepted",
      "decision_minutes": 5,
      "decision_status": "met",
      "sales_touch_minutes": 90,
      "sales_touch_status": "pending_overdue",
      "elapsed_minutes_to_sales_touch": null
    },
    {
      "id": "H05",
      "disposition": "rejected",
      "decision_minutes": 20,
      "decision_status": "met",
      "sales_touch_minutes": null,
      "sales_touch_status": "not_applicable",
      "elapsed_minutes_to_sales_touch": null
    },
    {
      "id": "H06",
      "disposition": "pending",
      "decision_minutes": 90,
      "decision_status": "pending_overdue",
      "sales_touch_minutes": null,
      "sales_touch_status": "not_applicable",
      "elapsed_minutes_to_sales_touch": null
    },
    {
      "id": "H07",
      "disposition": "accepted",
      "decision_minutes": 45,
      "decision_status": "late",
      "sales_touch_minutes": 70,
      "sales_touch_status": "late",
      "elapsed_minutes_to_sales_touch": 70
    },
    {
      "id": "H08",
      "disposition": "accepted",
      "decision_minutes": 40,
      "decision_status": "late",
      "sales_touch_minutes": 55,
      "sales_touch_status": "met",
      "elapsed_minutes_to_sales_touch": 55
    },
    {
      "id": "H09",
      "disposition": "accepted",
      "decision_minutes": 10,
      "decision_status": "met",
      "sales_touch_minutes": 90,
      "sales_touch_status": "pending_overdue",
      "elapsed_minutes_to_sales_touch": null
    },
    {
      "id": "H10",
      "disposition": "accepted",
      "decision_minutes": 10,
      "decision_status": "met",
      "sales_touch_minutes": 60,
      "sales_touch_status": "met",
      "elapsed_minutes_to_sales_touch": 60
    }
  ],
  "summary": {
    "handoffs": 10,
    "accepted": 8,
    "rejected": 1,
    "pending_decision": 1,
    "decision_met": 7,
    "decision_late": 2,
    "decision_pending_overdue": 1,
    "sales_touch_met": 5,
    "sales_touch_late": 1,
    "sales_touch_pending_overdue": 2
  }
}