How to Fix Youtube Black Screen? (Chrome&Firefox)


Youtube black screen is one of the common occurrences faced by most users. When youtube videos fail to load, the screen becomes black and stops working. There are a number of reasons that could cause this issue like browser, networks or device problems. Read this article to explore why youtube is not working on your computer or mobile and shows a black screen. We have also provided some methods to fix the youtube black screen.

What is Youtube Black Screen?

When a user is trying to load a video from youtube and instead of video playback, they encounter just a black screen on youtube. This issue indicates that something is blocking youtube to play the video or interrupting the video packages to deliver. Some of the common reasons for these issues are chrome browser, ad blocker, network connectivity, a problem with the device(computer or mobile). Fixing Youtube black screen is easy but we have to find the source first. In this article, we have provided a step by step approach to solve this issue. This will provide a reason behind why the screen goes black when watching videos and stays there for a while.

How to Fix Youtube Black Screen?

  1. Sign Out of Youtube(Google Account)

Youtube Black Screen

One of the simplest solutions is to log out of your account for a couple of minutes and then login again. This solution works well with all Google products and if it works then you can watch the youtube video without any worries. However, sometimes YouTube videos show a black screen with audio, which means the video is playing perfectly but without a video output. Then you can try other methods.

2. Check Internet Connection

Youtube black screen can be solved easily if it’s caused by the network. An unreliable and slow internet connection can create lots of trouble for users including youtube is taking forever to load or no video and just audio in youtube issue. There are a few solutions to fix bad internet connection such as,

  • Manual reset of the router
  • Change DNS, go network and sharing center, and then change adapter settings, then select the properties in ethernet option and afterward Internet protocol, select that option and go to properties. Now change DNS settings to Google DNS

Preferred DNS server:

Alternate DNS server:

Youtube Black Screen

  • Flush DNS, firstly Open command prompt with administrative permission, then type “ipconfig/flushdns” and once the Successfully flushed DNS Resolver Cache. Now type “ipconfig/release”

Youtube Black Screen

  • Check internet speed

Once we establish that the internet and connectivity is no longer an issue, we can go back to youtube to check for the black screen. If you are still facing the same issue, then try other methods.

3. Clear Browsing Data

Clearing browsing history could be a lifesaver for some users as cookies and caches can block some websites. It’s important to clear browsing history regularly for a smooth experience. Here is how to clean browsing history thoroughly.

  • Open Chrome’s menu( 3 dots on the upper right-hand side)
  • Now find more tools and then clear browsing data

Youtube Black Screen

  • Now check all three boxes and select clear data

Youtube Black Screen

This will clear all history, cookies, thumbnails, cache files and you can check for youtube black screen error. In Firefox, go to options and select privacy and security and then clear history.

Youtube Black Screen

If you are still facing the same problem, then try other methods.

4. Disable Chrome Extension(Adblocker)

Chrome extensions are small software that helps users to complete tasks directly from the browser. Most extensions are created by third-party developers. One of the extensions that can cause a problem is an ad blocker. AD blocker doesn’t allow ads in the webpage with different types of filters. However, youtube always fluctuates when we use an ad blocker. Some websites are in conflicts with these ad blockers and ask users to pause adblockers to browse content. Here is how to disable or remove the extension,

  • Visit chrome menu and find more tools, then select extension option
  • Now disable every extension in the list including adblocker

Youtube Black Screen

We have found that removing or disabling adblockers can solve the youtube black screen issue.

In Firefox, go to addons and then extension. After that disable any of the extension.

Youtube Black Screen

However, if you want to use adblocker then there are quite a few substitutes on chrome extension to work with.

5. Disable Hardware Acceleration

Hardware acceleration is a feature that allows some functions to preload into the GPU so that it can boot up faster. In simple terms, it helps the browser to load pages and media faster. However, this feature could hinder youtube video streaming and that’ why we need to disable it. Here is how,

  • Go to Chrome Menu and find settings
  • Now select advanced settings and then click on system

Youtube Black Screen

  • Now turn off the “use hardware acceleration when available” option and click on relaunch

Youtube Black Screen

It will restart the chromes browser and disable the hardware acceleration feature. Now you can enjoy videos on youtube without a black screen.

To disable hardware acceleration in firefox, go to the menu and select settings. After that, scroll down to performance and uncheck “use recommended performance settings” and then uncheck “use hardware acceleration when available”

Youtube Black Screen

FAQ for Youtube Black Screen

  • What is Youtube black screen?

When a user is trying to access any video on youtube and instead of video, they see a black screen. Sometimes videos will play in the background but the screen will remain black. Mostly a chrome extension or settings that can cause this issue.

  • Why is the YouTube screen black?

Sometimes when the internet speed is low or there is some issue with connectivity, we can find a youtube black screen. If the internet is not an issue, then it could be a browsing error. Browser extensions and hardware acceleration could be the root of the problem.

  • How to fix Youtube black screen?

There are numbers of the way we can fix youtube is not working and showing a black screen issue. Here are some of them,

  1. Sign Out of Youtube(Google Account)
  2. Check Internet Connection
  3. Clear Browsing Data
  4. Disable Chrome Extension(Adblocker)
  5. Disable Hardware Acceleration


Youtube black screen is a common issue faced all across the world. One of the reasons we find a black screen is because youtube wants to show ads but your browser is blocking them. Adblocker and some of the browser settings won’t allow ads to play on youtube and that’s why youtube won’t play any video. However, we have found solutions to how to fix the youtube black screen issue. If you have any questions regarding this article, ask us in the comment section.

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